Privacy Policy

Last Updated: June 2026

At J&M Insurance (hereinafter, “the Company,” “we,” “us,” or “our”), we value your trust and are deeply committed to protecting the privacy and security of your personal data.

This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website https://jminsurancejax.com (the “Site”) or when you contract our services for DMV transactions, insurance, notary services, and commercial solutions.

By using our Site or contracting our services, you accept the practices described in this policy.

1. Information We Collect

For the proper management of motor vehicle services (DMV), insurance policies, and notary acts, we collect personal and business identification information that you voluntarily provide to us:

  • Identification and Contact Data: Full name, mailing address, phone number, email address, date of birth, and signature.

  • Identity and Legal Documents: Copies of driver’s licenses, passports, Social Security Numbers (SSN), Employer Identification Numbers (EIN), and documents requiring notarization.

  • Vehicle Information: Vehicle Identification Numbers (VIN), license plate numbers, property titles, and driving/vehicle histories.

  • Commercial and Financial Information: Business names, corporate registrations, payroll details (for Workers’ Compensation processing), bank account or credit/debit card information necessary to process payments and insurance quotes (General Liability, commercial insurance).

  • Standard Browsing Data: IP address, browser type, operating system, and Site analytics cookies (in order to improve your web experience).

2. Use of Information

We use the collected data strictly for necessary business and legal purposes, including:

  • Processing and registering title transfers, tag renewals, and applications before the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) or DMV agencies.

  • Quoting, issuing, and administering personal or commercial insurance policies.

  • Providing Public Notary services in accordance with the laws of the State of Florida.

  • Processing payments and billing securely.

  • Communicating with you regarding your ongoing transactions, policy/tag renewal reminders, or changes to our policies.

  • Complying with applicable federal and state legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal data with third parties. Your information is only shared under the following strictly necessary scenarios:

  • Government Agencies: With the Department of Motor Vehicles (DMV), the Florida FLHSMV, courts, and other mandatory state and federal regulatory entities to complete the transactions you request.

  • Insurance Companies: With associated insurance providers to process and maintain your active Insurance, General Liability, or Workers’ Compensation coverages.

  • Authorized Service Providers: With secure payment processors and software providers that help us operate the Site or our internal system, under strict confidentiality agreements.

  • Legal Requirements: When required by law or in response to a court order, subpoena, or legitimate government investigation.

4. Data Protection and Security (FIPA Compliance)

In accordance with the Florida Information Protection Act (FIPA), we implement rigorous technical, administrative, and physical security measures to safeguard your Personally Identifiable Information (PII) against unauthorized access, loss, alteration, or disclosure.

  • Access to your confidential information (such as SSNs, VINs, or financial data) is strictly restricted to authorized personnel who need such data to perform their work.

  • We use data encryption in transit (SSL/HTTPS protocols) to protect forms submitted through our website.

  • Breach Notification: In the event of a security breach affecting your confidential personal data, we will notify you and the competent authorities (including the Florida Attorney General, if applicable) within the timeframes required by FIPA law.

5. User Privacy Rights (Florida and U.S. Laws)

If you are a resident of the State of Florida or interact with our commercial services under U.S. law, you have the right to:

  • Know and Access: Request confirmation of whether we are processing your personal data and obtain a copy of the information we maintain about you.

  • Correct: Request the rectification of personal data that is inaccurate or incomplete (especially critical for Title Transfers or policy issuances).

  • Delete: Request the erasure of your personal data from our active records, provided that such retention is not mandatory under tax, insurance, or state vehicle registration regulations.

  • Non-Discrimination: Not be discriminated against or receive a lower quality of service for exercising any of your privacy rights.

To exercise any of these rights, you may send us a formal request through the means indicated in the contact section.

6. Children’s Privacy

Our services are directed exclusively to individuals with the legal capacity to drive, contract insurance, or perform notary acts (generally over 16 or 18 years of age). We do not knowingly collect information from children under 13 in accordance with the U.S. Children’s Online Privacy Protection Act (COPPA). If we discover that we have inadvertently collected data from a child under 13, we will delete it immediately.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices, technology, or state and federal laws. Any modifications will take effect immediately upon posting on this page, updating the “Last Updated” date at the top.

8. Contact Information

If you have any questions, concerns, or wish to exercise your privacy rights related to this policy, please do not hesitate to contact us:

  • Company Name: J&M Insurance

  • Physical Address: 10695 Beach Blvd Suite 4, Jacksonville, FL 32246

  • Phone Number: 904-204-9232

  • Email: [email protected]